2.1. Eligible Refund Situations
You will be eligible for a refund under the following conditions:
* Cancellation made as per allowed windows:
You will receive a partial or full refund based on the cancellation timeline mentioned above.
Unintentional Multiple Payment:
In case of an unintentional multiple transaction for the same service, we will verify the payment records and process a 100% refund of the extra amount paid.
2.2. Non-Refundable Situations
You will not be eligible for a refund under the following conditions:
Incorrect or incomplete birth details provided:
Astrological accuracy relies on correct inputs. If the client provides the wrong date, time, or place of birth, and a report or remedy has been generated accordingly, we cannot issue a refund.
Change of mind:
Once a service has been booked and astrologers have started working, a change of mind or “not feeling the need anymore” does not qualify for refund.
Report received but results not as expected:
Astrology is a guiding science, not a guaranteed outcome. If a client is not satisfied with predictions or remedies, a refund will not be provided.
Client not reachable during consultation:
If we have scheduled the session and sent reminders, but the client is not available or does not answer during the allotted time, the service is considered completed.
No response from client for required inputs:
If you fail to respond to additional information requests required to generate your report or remedy, the responsibility lies with you. No refund will be issued.
3. Refund Process and Timeline
- Refunds (if applicable) will be made to the original payment method used by the customer.
- Once approved, the refund will be processed within 7-10 business days.
- Jyotish Bhawan is not responsible for delays caused by banks, UPI systems, or
payment gateways. - You will be notified by email once the refund is initiated.
4. Requesting a cancellation or Refund
To initiate a request, please send an email to:
Email: contact@jyotishbhawanindia.com
Ensure you include the following information:
- Full name
- Booking ID or transaction reference
- Type of service booked
- Date of booking
- Reason for cancellation or refund
- Any supporting documents (e.g., screenshot of payment, email confirmation)
- Our support team will respond within 3-5 business days and update you on the status.
5. Contact Details
Jyotish Bhawan
RC122, A.P.C. Roy Road, Gitanjali Park
Bengal Ambuja Housing Complex
City Center, Durgapur, West Bengal — 713216
Email: contact@jyotishbhawanindia.com
Phone: +91 97491 91271
6. Modification Clause
Jyotish Bhawan reserves the right to amend this policy at any time without prior notice. Any changes will be updated on our website. By continuing to use our services after such changes, you accept the updated terms.
7. Final Disclaimer
Astrological consultations, reports, and remedies are based on ancient scriptures, experience, and calculations. While many clients benefit, outcomes vary based on karmic factors and divine will. Jyotish Bhawan makes no claims of guaranteed results and does not take responsibility for client interpretation or expectations.